We have heard many CPAs and other accounting practitioners mention potential Errors & Omissions (E&O) insurance claims from their clients if tax credits have been overlooked. We talked with Cherie Tolbert, Vice President with Crow Friedman Group, LLC (click here). Cherie’s firm specializes in providing risk management services and insurance products to CPAs and other professionals. They are experts in this area — here is an overview of what she had to say:
To reduce the risk of E&O claims for tax credits, Crow Friedman Group recommends the following:
- Your firm should familiarize itself with the various federal and state credits available and how to properly calculate each available credit.
- As part of its income tax return preparation process, (using an “organizer” or other written communications) your firm should obtain client representations regarding their eligibility for the various federal and state income tax credits.
- Your firm should consider identifying and carefully reviewing prior tax returns it prepared that have a strong probability of containing unclaimed/improperly calculated credits. The firm should inform the client if the review uncovers any such unclaimed/improperly calculated credits.
One final note, even if the firm feels they might have missed the credits for the client, they should consider bringing this up with the client. Continuing not to discuss possible eligible credits can only perpetuate a potential problem.
This information is not meant to give individual advice on how to prevent a claim. Accounting practitioners look to their own professional liability provider for advice and guidance according to their own individual insurance coverage.


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